Whirlpool 18 cu. ft. Sidekicks® All-Refrigerator with Adjustable Door Bins

We have the Sidekicks refrigerator with matching freezer bought 4 years ago. New home build with custom space for the unit. On Thanksgiving eve with the fridge full of food it stopped cooling. Discovered this on Thanksgiving day! Had to throw out all the food including the turkey. A week later finally able to get the original installer to come service the unit (freezer still working “fingers crossed “). After being told parts no longer available, magically some were found in another service truck. Paid for labor but held off paying for parts. Good thing because fridge still not cooling. Sounds like a Freon problem. Have been without fridge for seven days and counting. Wish I had read these reviews before purchasing this model. Don’t have a plan yet but am extremely disappointed with Whirlpool in general and this model in particular.

This refrigerator is a piece of junk. We had to have it repaired two years after we purchased the relay went out. Whirlpool told us that we had a ten year warranty on the compressor , well two years later it stopped cooling, called repairman he said that the line is clogged on the high side whatever that means. He suggest replacing the compressor so I call whirlpool and now they are telling me there is no ten year warranty. I have called several repair shops and they have all told me that the compressor is usually has a warranty of 10 years. So somebody is lying and I don't believe its the repair shops. Our cabinets are built around the refrig so we have to either have a cap in the spot or replace with the piece of junk again. Just so you know whirlpool you suck.

We designed our kitchen with both all fridge and all freezer units.The first set were Woods, and the first fridge lasted 5 years, and when we had to replace it the design had changed due to the Woods brand being bought out by Whirlpool, so we had to buy both units again so that they'd match. We used the first freezer as a spare one in the basement. Second fridge lasted 4 years, and then the compressor died so we replaced it. Third fridge lasted 9 months and the compressor died, however extended warranty replaced the compressor which only lasted 1 1/2 months. I'd call that 4 fridges in less than ten years, which is very poor. Side note both Freezers are still going strong. Needless to say we are abandoning the fridge only idea and going with two combination units with left and right doors to make it look like it was designed for that. I have been told that the fridge only unit causes the compressor to cycle on and off more frequently than the combination units, thus shortening it's lifespan? Whirlpool is giving us a full refund towards the purchase of the new Kitchen Aid unit which are made by them as well but I'm quite confident that they will be fine... but time will tell and I'm buying extended warranty just in case! If Whirlpool could perfect the unit it's the perfect solution for large families...

I bought this refrigerator twice. The first time it lasted just over three years. The second time it lasted a bit over five years. My appliance repair guy claims that it does not pay to service the fridge. I will not be replacing it with the same model again even though I have a matching freezer. (I can't afford to keep on replacing my refrigerator every few years.) Whirlpool's costumer service was also very disappointing.

Had to buy the sidekick set due to kitchen was built for them. On second set....The refrigerators quit cooling. First one lasted 12 years....Had to live without one for 41 days before it was repaired due to part on back order through a company of poor business with the appliance repairman sent by whirlpool. Diagnosed it As a bad compressor. Took weeks for one to come in then was told carrier broke it had to reorder another one from whirlpool! Finally got the man to come put it on and it’s still not cooling up to the temperature it should be. I am so disappointed with the whole mess of fooling with the lazy EZ Appliance Company and Whirlpool who kept me on hold for over an hour almost every time I had to call them. Total nightmare...so discusted with all of this I could cry. Second refrigerator lasted one year 11 days....whirlpool did pay for the repair less service call but now I am going to have to call them back and tell them it’s at 53 degrees instead of the 33 degrees it’s suppose to run. I will remodel my kitchen before I buy another sidekick refrigerator from them.